SMRITI Retail OS
One operating workspace for retail execution.
SMRITI Retail OS connects POS, product and item management, purchasing, stock movement, warehouse handling, distribution, customer context and operational reporting in a unified working model for modern retail businesses.
Built for daily retail work, not disconnected point solutions.
01 / Retail OS
The operating system for modern retail businesses.
Built for single-store clarity, multi-store coordination, and enterprise-grade operational discipline.
Operational flow, not fragmented tools
Retail activity flows through POS, stock, purchase, movement, pricing and customer context without requiring disconnected screen hops.
Clear business context
Every sale, transfer, receipt and stock decision is connected to the item, store, branch and party context responsible for it.
Built for scale
Designed around a single retail counter, growing store networks and warehouse workflows. Multi-company operations are planned and require product confirmation.
Retail OS Product Preview
Connected retail operational flow
POS, inventory, purchasing, warehouse movement, customer history and business reporting all sit inside one operational model.
02 / One Workspace
Everything connects in one operational flow.
The workspace is designed around business behaviour, not disconnected module names.
DEPLOYMENT DEPENDENT
POS & Billing
Designed for checkout, barcode-led workflows and returns. Payment and printing scope varies by deployment.
DEPLOYMENT DEPENDENT
Inventory & Stock
Built around item identity, variants, stock decisions and store context.
DEPLOYMENT DEPENDENT
Purchasing & Sales
Designed to connect buying, receiving and selling with operational context.
DEPLOYMENT DEPENDENT
GST & Compliance
Compliance workflows are deployment and implementation dependent.
Product family
One operating system, four connected workspaces.
Explore the product surfaces that connect store execution, wholesale movement, warehouse control and label operations.
04 / Single Workspace Principle
One workspace. Different operational contexts.
SMRITI follows the operational flow without creating artificial duplicate screens. Behavior changes through document type, party, warehouse, policy, configuration, edition and operating context.
05 / Barcode lifecycle
Generate, print and account for every label.
Barcode generation and print governance are deployment-dependent product directions, designed to make print jobs, failures, stationery and reprints traceable.
03 / Core Operations
Deep capabilities designed for retail execution.
The following capabilities describe the SMRITI Retail OS operating model; availability varies by edition, deployment stage and implementation scope.
DEPLOYMENT DEPENDENT
POS Counter Billing
Designed for fast item lookup, checkout and return workflows. Payment scope varies by deployment.
DEPLOYMENT DEPENDENT
Product Variant Matrix
Designed around category attributes such as size, colour, fit and fabric.
EMERGING
Barcode-led Workflows
Barcode and label workflows are part of the product direction and deployment conversation.
DEPLOYMENT DEPENDENT
Multi-Store Direction
Designed around branches, transfers and store context.
DEPLOYMENT DEPENDENT
Customer Relationship
Designed around customer identity, history and relationship context.
EMERGING
Tax & Compliance Direction
Tax and compliance workflows require confirmation by deployment and implementation scope.
DEPLOYMENT DEPENDENT
Warehouse & Godown Operations
Designed for central warehouse and godown control across wholesale despatch, branch transfers and retailer fulfilment.
- Despatch: Consolidated or retailer/order-wise dispatch tracking.
- Movement: Central-to-branch transfers with in-transit quantity visibility.
- Receiving: Received, pending and discrepancy context at destination.
- Stock take: Count sheets, barcode scanning, variance review and adjustment workflow.
DEPLOYMENT DEPENDENT
Wholesale Credit & B2B Returns
Customer credit limits, payment terms, exposure and return workflows tied to wholesale operations.
DEPLOYMENT DEPENDENT
Purchase Planning & Distribution
Store indents, consolidation, supplier planning and distribution data across sales, dispatch and receipts.
PLANNED
Offline Operations
Local capture, queueing and later synchronization are planned, not currently advertised as generally available.
07 / Product Journey
From first conversation to everyday confidence.
08 / Emerging / Planned
The operating model continues to expand.
These directions are part of the evolving SMRITI Retail OS roadmap and require confirmation by edition, deployment stage and implementation scope.
Channel synchronization
Own-store and marketplace workflows are deployment dependent.
Offline workflows
Offline synchronization is planned and not presented as generally available.
Advanced loyalty
Customer growth and loyalty capabilities vary by edition and rollout.
Multi-company operations
Multi-company workflows are planned and require product confirmation.
Integration program
Specific connectors are reviewed as part of implementation scope.
AI capabilities
AI capabilities are planned and are not currently advertised as available.
Discover
Public website for product understanding and evaluation.
Manage
Control Plane for licenses, support, releases and relationship workflows.
Run
Retail OS for the daily operational work of the business.
Choose your path
Choose the SMRITI experience that fits your business.
Compare the operating depth and relationship support that match your stage.
Compare EditionsReady to see SMRITI in action?
Enterprise power. Retail simplicity. Bring your stores, catalog and operating model to a focused product conversation.
Retail software evaluation
Considering a Shoper 9 alternative?
Explore SMRITI as an independent option for retail POS, distributor, warehouse and barcode operations.
Read the evaluation guide