Enterprise retail operations from counter to warehouse

One operating workspace for modern retail execution

SMRITI Retail OS brings POS, inventory, purchasing, sales, warehouse, barcode, customer and distribution workflows into one connected retail system. Built for multi-store growth, operational clarity and everyday execution across the business.

POS + Inventory + Purchase • Warehouse + Distribution • Multi-store retail control
Clear retail operations without disconnected tools or fragmented processes
SMRITI Saathi welcoming modern retail teamsSMRITI Saathi — your retail operations guide
SMRITI Retail OS Operational modules

One connected operating model

From item identity to business control

Sell
POS, sales, returns and customer context
Source
Purchasing, suppliers and receiving
Move
Warehouse, dispatch and transfers
Control
Approvals, audit, reports and governance

Capability map based on the SMRITI Retail OS operating model

Operational clarity
One connected retail workspace
Deployment-aware
Capabilities vary by scope
Clear boundaries
Discover, manage, run

One clear architecture

Discover. Manage. Run.

SMRITISYS and SMRITI Retail OS work as separate but connected layers: the public and relationship layer explains the business, while the operating layer powers daily retail execution.

01 / Public website

Discover the business

Understand the product, compare editions, explore retail domains, and begin a solution conversation with the right team.

02 / Control Plane

Manage the relationship

Customers and partners use the portal for licensing, support, releases, requirements, and operational coordination.

03 / Retail OS

Run the business

Store teams work in one connected workspace for POS, inventory, purchasing, warehouse movement, customer context and retail reporting.

See the workspace

One operating view from counter to back office.

The same retail truth follows the item from scan to sale, from receiving to shelf, and from one store to the next.

Capability map based on documented SMRITI Retail OS workflows.

SMRITI / POSProduct Preview

Retail execution

Sell with context

Item lookup and variant selectionPOS
Discount, tender and invoice flowSales
Customer, stock and return contextControl
No transaction data shown. Connect your operating data during implementation.
INVENTORY12 low stock

Stock by item, batch and location

STORE NETWORKDeployment dependent
StoreSales
MoveTransfer
ViewControl

Branches move with shared context

Operational clarity
One connected retail workspace
Deployment-aware
Capabilities vary by scope
Clear boundaries
Discover, manage, run

Why retail teams choose SMRITI

Retail operations should feel clear, not complicated.

Fewer handoffs

Inventory, billing and branch activity stay connected in one place instead of being split across disconnected tools.

Better decisions

Review stock, sales and store movement in context so teams can make informed operating decisions.

Ready for growth

From single units to multi-store and multi-channel growth, the platform scales with your operating model.

Inventory control. Store clarity. Growth without chaos.

From billing to back-office workflows, SMRITI is designed around item, stock and store context. Capabilities vary by edition, deployment stage and implementation scope.

Lightning-fast POS

Barcode scan, multi-tender payments, discounts, returns and thermal receipts. Built for peak-hour speed.

Inventory and stock

Designed around item identity, stock decisions and store context. Inventory capabilities vary by deployment.

Customers & loyalty

Customer master with GST details, credit limits, purchase history and simple loyalty points.

Sales & purchase

Quotations, orders, delivery challans, GRNs, credit/debit notes — full document flow.

Reports & accounts

Business ledger, stock reports, custom report designer and finance-system integration options.

Own store + multi-platform

Own-store and marketplace workflows are part of the product direction and are reviewed by deployment scope. Start with one inventory view as your retail operation grows.

Wholesale, warehouse & distribution

From central warehouse to retailer, keep every movement visible.

SMRITI Retail OS extends beyond the counter with a deployment-aware operating layer for wholesale orders, godown stock, branch transfers, dispatch, credit context and physical stock control.

DEPLOYMENT DEPENDENT

Warehouse & godown operations

Coordinate the physical movement of goods from central warehouse or godown to branches, retailers and outlets, while keeping dispatch, transfer and receipt status visible.

Bulk despatchConsolidated wholesale dispatches and retailer or order-wise despatch planning.
Central-to-branch transfersTransfer status, quantities and movement between warehouse, branches and stores.
In-transit stockVisibility into shipped, in-transit, received and pending quantities.
Receipt discrepanciesCapture short receipt, excess, damage or other receiving context for follow-up.
Physical stock takeCount sheets and barcode-assisted counting, with variance review and stock adjustment context.
Variance workflowIdentify differences and route governed stock adjustment decisions.

DEPLOYMENT DEPENDENT

Wholesale orders & credit

Customer-wise credit limits, payment terms, exposure and outstanding context, plus B2B returns against invoices or as standalone returns.

DEPLOYMENT DEPENDENT

Purchase planning & distribution

Retailer or store indents, consolidation, supplier purchase planning, multi-location movement and distribution data exchange across sales, dispatch, receipt and transfer.

DEPLOYMENT DEPENDENT

Physical stock take

Count sheets, barcode-assisted counting, variance review and stock adjustment workflows.

DEPLOYMENT DEPENDENT

Branch distribution network

Model the path from central warehouse to branches and retail outlets, with stock movement between locations and operational receipt context.

PLANNED

Offline operations

Local transaction capture, queueing and synchronization when connectivity returns are planned and require product confirmation.

The right operating split

SMRITI runs operations. Finance keeps the books.

SMRITI: inventory & retail execution

SMRITI is the day-to-day retail system for stock movement, billing, POS, branch visibility, customer records, purchase workflows and sales execution across channels.

  • Item-linked inventory and stock movement context
  • POS, sales, billing and store operations
  • Multi-store, branch and channel visibility

Finance layer: accounting & reporting

The accounting layer continues to handle vouchers, ledgers, financial reporting, taxes and final books of accounts. This keeps the finance function stable, familiar and auditable.

  • Ledger, vouchers and accounting books
  • GST and tax-ready financial close
  • Trusted financial reporting and compliance
Product Management

One product catalog. Connected channels, where configured.

Manage catalog items, pricing and stock decisions in one place. Own-store and marketplace connections depend on the deployment and confirmed integration scope.

Storefront products

Explore own-store workflows with catalog, pricing and inventory context. Availability and synchronization scope depend on the deployment.

  • Branded catalog and pricing rules
  • Inventory context from Item Master, where configured
  • Order handoff into Sales / POS workflows, where configured
  • Storefront experience, where configured

Channel product sync

Own-store and marketplace connectors are reviewed by deployment. Confirm supported channels and synchronization scope during planning.

  • Own-store and marketplace connectors are deployment dependent
  • Channel inventory handling, where configured
  • Order and fulfillment visibility for configured integrations
  • Product synchronization for confirmed channels
One catalog
Item Master is the single source of truth for every channel
Stock context
Designed for connected retail decisions
Connected order context
Order visibility depends on configured own-store or marketplace integrations

Why teams switch

A cleaner operating model for every store.

01

One truth across the business

Inventory, billing and operations remain aligned across branches, teams and channels.

02

More time for selling

Less manual admin and fewer disconnected workflows mean faster service at the counter.

03

Built to scale

Plan growth from a single store to multi-branch operations. Multi-company workflows require product confirmation and are not presented as universally available.

Built for retailers who need speed, control and consistency

The commercial pilot focuses on the operating work that matters first: POS, stock, purchasing, GST billing operations and multi-store visibility.

Pilot focus

Fast counter workflows, dependable stock movement and a clear operating view for the first store or branch network.

POS + stock control
Core operating foundation
Pilot focus

Purchasing, sales and branch visibility connected around the data and workflows that retail teams already manage every day.

Multi-store operations
Visibility and control by scope
Pilot focus

GST billing operations, role-aware workflows and a practical path from one store to a governed retail network.

Governed retail growth
Implementation-led expansion

Designed for real retail teams, not complicated software journeys

A practical commercial pilot path. Timelines depend on your data, store count, hardware, integrations and implementation scope.

1

Set up your store

Add company details, branches, users and roles. Import items and customers from Excel if you already have data.

2

Start billing & stock

Train staff on the POS in minutes. Scan barcodes, take payments, print labels and keep stock moving accurately.

3

Grow with confidence

Add stores and expand reporting or loyalty workflows according to the confirmed edition and implementation scope.

Built around retail behavior

The details of your category belong in the workflow.

SMRITI adapts the operating workspace to the way different retail businesses buy, stock, sell and serve customers.

Footwear

Size, color, style, barcode and stock by store.

Apparel

Variants, collections, transfers and seasonal movement.

Jewellery

Detailed item identity, pricing and controlled sales.

Wholesale

Customer-specific pricing, orders and fulfilment visibility.

Three editions. One powerful platform.

Start simple or go all-in. Every edition shares the same solid core — choose the level that matches your business today.

Community

Community Edition

For single shops and early adopters who want core retail operations without complexity.

  • POS billing & receipts
  • Item master & basic stock
  • Customer master
  • Basic reports
  • Single store / company
  • Community support
Get started
Most popular
Prime

Prime Edition

For growing multi-store retailers who need full operations, targets and online selling.

  • Everything in Community
  • Multi-store workflows by confirmed scope
  • Sales & purchase studios
  • Sales personnel, targets & store assignment
  • Loyalty & CRM basics
  • Own store + platform connectors
  • Barcode studio & advanced reports
  • Priority email support
Book a demo
Enterprise

Enterprise Edition

For chains and larger groups that need governance, assets, deep integrations and dedicated support.

  • Everything in Prime
  • Asset management
  • Advanced approvals & workflows
  • Full audit & compliance suite
  • Finance-system integration
  • Custom report designer & API access
  • Dedicated success manager
  • SLA-backed support
Talk to sales

Edition capabilities vary by deployment. Multi-company operations are planned and require product confirmation.

Enterprise-grade foundation

A governed platform built for scale and accountability

Each business runs in its own dedicated data space with role-based access, full audit trails and centralized control. That gives retail groups the confidence to expand without compromising security, consistency or operational visibility.

  • Physical separation of company data
  • Role-based permissions & staff management
  • Complete audit logs for compliance
  • Built-in training sandbox for new staff

What store owners care about

Fast checkout during peak hours ✓
Accurate stock across locations ✓
Simple GST & billing compliance ✓
Easy staff onboarding ✓
Reports the owner actually opens ✓

Answers for growing retail teams

Clear guidance for store owners, operators and expansion teams planning the next stage of growth.

Can I start with one store and expand later?

Yes. SMRITI is built to start small and scale to multiple stores, sales teams and online channels without changing systems.

Does it work for GST billing and compliance?

Yes. The platform supports GST-ready billing, invoice flows, item taxation and reporting patterns used by modern Indian retail businesses.

Does SMRITI replace the accounting system?

No. SMRITI manages the retail operations layer while the accounting and financial reporting layer remains with the finance system used by the business. Together they create a cleaner operating model for growth.

Can we connect our online store or marketplace?

Own-store and marketplace integrations are deployment dependent. Supported channels, order visibility and stock synchronization should be confirmed for your implementation.

What does a pilot involve?

We review your stores, data, hardware and priority workflows, then agree the supported rollout scope and timeline together.

Contact Us

Tell us about your retail, distribution, warehouse or implementation needs. Our team will follow up with the right next step, including a demo where useful.

SMRITI Saathi helping you start a retail product conversation

SMRITI Saathi will help guide the conversation.

Use the demo form above and our team will follow up with the right next step.